HOW CAN WE HELP?

HOW CAN WE HELP?

Can’t find what you need?

hello@nichecowork.com.au

FAQ - JOINING

  • How do I join Niche Cowork?

    To get started just let us know what you are membership option you are looking for. We’ll guide you through the easy steps from:

    • Tour of our space

    • Membership agreement - Plain English and brief simply outlining what you can expect from us.

    • Membership starts - Your access to Niche Cowork begins

  • What is the minimum commitment I can make for a Suite?

    We believe in flexible working, and that means being flexible ourselves. Our Suite memberships have flexible and friendly options.

    Your choice from a range of options at 1, 3, 6 or 12 month rolling terms.

    Our Community Memberships have a minimum commitment of 3 months but again you can also chose 6 or 12 month terms if you like.

    Are you looking for a different term? Let’s chat and see what you need.

  • What is the difference between being a member of Suite and a Community Member?

    If you value your own move-in ready private space a Private Suite is for you. You’ll have your own space for private and focused work on your own or meeting clients as needed.

    Our Community Membership (Virtual office and mailing address use) is ideal for small business owners, perhaps working from home, who need a professional business address without the commitment and cost of a Suite.

  • Do I need to pay a bond and sign a lease for a Suite?

    We don’t require a lease (just a simple Membership Agreement), no bond and you have the flexibility of canceling with 1 months notice.

  • How will I be billed?

    • Suites & Community Memberships - Monthly in advance.

    • Meeting Room bookings for members - Monthly in arrears.

    • Meeting Room bookings for non members - Payment on booking.

  • Do I need to pay extra for wifi or electricity?

    No. Wifi included & electricity in membership of Suites and The Hub.

FAQ - SPACES & AMENITIES

  • Can I customise my Suite?

    Suites are furnished however you can add some flair. Feel free to bring in your decorations, plants, and other items to make your work area uniquely yours.

  • Do I need to pay to use the Meeting Room?

    Members of The Hub and Suites

    • Fair use of the Meeting Room if available (there is no booking in place).

    • Access to complimentary 2 hours booked time per week.

    Additional bookings are available at a fee.

    Community Members & Desk for a Day

    Includes fair use of the Meeting Room if available.

    Additional bookings are available at a fee with 50% discount off the standard rate.

  • Can I use the space for a business event or meeting?

    Absolutely! Our Meeting Room can be booked for presentations, workshops, and client meetings.

    If you need a larger space to hold a workshop, seminar, team training day or professional social event we can open up our Meeting Room and Welcome Lounge into one large space.

    • Seats 15

    • Standing capacity up to 30

    • You are welcome to BYO drinks, food and catering

  • Are there networking opportunities for members?

    Yes, we regularly organise networking and social events to foster collaboration within our membership.

  • What is the Welcome Lounge and how would I use this?

    The Welcome Lounge is a space for casual conversations, meeting clients or collaboration.

    Members of The Hub, Private Suites and Community Members have access to the Welcome Lounge.

    This space is not able to be booked. Just drop in an out as you need.

  • Where can I park?

    There’s an abundance of free and untimed parking spaces in the Council car park directly in front of our building.

  • What is the pets policy?

    Whilst we love pets unfortunately our space is not pet friendly. The exception is guide and assistance dogs subject to applicable law.

  • Who does the cleaning?

    Niche Cowork is cleaned out of standard business hours. We also advise members to wipe desks down with antibacterial wipes, and adjust screens and chairs as needed.

  • What's the story with making phone calls and noise

    Mindful Conversations

    We encourage members to keep conversations at a moderate volume and choose designated areas for more extended discussions.

    Use of Headphones

    We recommend the use of headphones for phone calls or listening to music to minimise disruptions to others.

    Quiet Zones

    For members of Suites feel free to close your Suite door when you need a quieter space for focused work or phone calls.

    Meeting Room

    Our meeting room is a ‘semi private space acoustically treated space’ . Simply put it’s not a soundproof room as we intentionally compromised on maintaining a flex space for meetings and larger workshops / seminars.

    Events and Socials

    When hosting events or socials, communicate in advance to ensure members are aware, and consider holding them in separate areas to minimise disturbance.

  • What happens if I need some assistance?

    We’re always available to assist you. Just reach out to Community Manager Craig for for any inquiries or support during your time at Niche Cowork.

FAQ - DESK FOR A DAY

  • Where is Niche Cowork?

    You’ll find us at 6 Beverley Avenue, Warilla. We’re in Suite 2 upstairs and we’re open from 8:30am - 5:00pm.

  • When will I be able to use the desk?

    You’ll receive 8 hours of access from 9:00am - 5:00pm for one person. Bookings are by the day so if you’d like more days added to your booking, for now or for later, just let us know.

  • What do I have to do when I arrive?

    Come on in. We’ll show you to your desk and a quick look at the kitchen, Welcome Lounge and Meeting Room.

    Of course we’ll also point you in the direction of our favourite nearby coffee shop for when you need a break.

  • What do I have to do when I leave for the day?

    Just head on out. Thanks for dropping in for the day and we look forward to seeing you again.

  • How do I pay?

    Fees are payable in advance by EFT or credit card. We’ll provide a tax invoice with all the details.

  • Is there wifi I can use?

    Yes indeed. Login details are displayed in the space and we’ll make sure you get online.

  • Can I use the Meeting Room?

    If there is no booking in place all members have access to non exclusive fair use of the Meeting Room.

    Very simply this means that you can drop in for a short while to take calls or do some work.

    If you’d like to book a time for your exclusive use just ask.

  • Can I use the Welcome Lounge

    The Welcome Lounge is a space for casual conversations, meeting clients or collaboration.

    This space is not able to be booked.

    Just drop in and out as you need.

  • Where can I park?

    There’s an abundance of free and untimed parking spaces in the Council car park in Beverley Avenue.